Bank of America on 122nd & Sunnyside always has a familiar staff with a friendly smile. The lines are never long and when there is a problem they make sure and get it taken care of with you ASAP, not leaving you to feel like you are stuck dealing with all the red tape that many of their other branches can frustrate you with.
In short, I had to spend half an hour on the phone with a customer service rep to get some idiot banker's mistakes reversed and have my account fixed. And they reversed the maintenance fee "as a courtesy to me." Excuse me? I don't think I should be paying for somebody else's stupidity. Will never go to this branch again and will probably just close my account and switch to US Bank.
In my quest to teach my daughter's about money, finances, and maintaining healthy and successful business relationships we dropped in this Bank of America branch to open her very first checking account. We were aligned with Jennifer Copeland a personal banker. She was colorful and had a grumpy cat picture in her office (
Terrible staff. Rude short and unfriendly. Terrible customer service! Don't bank here!
bank of america is a great bank my whole family uses it.
This is literally the worst BofA branch I have ever encountered. The front counter staff are cold, sarcastic, and unhelpful. I went in to have an overdraft fee reversed and the banker I worked with completely changed my checking account (apparently my old checking account type no longer existed) without even informing me that I would be charged a monthly maintenance fee despite having direct deposit. I was told my direct deposit would waive the fee, but then two weeks later it showed up on my statement. First maintenance fee I've been charged in 5 years of banking here, with 4 years of direct deposit. Additionally, the banker pressured me into applying for a credit card I was sure I wouldn't get approved for and didn't even want. I'm pretty sure they get a commission for signing people up for credit cards, since I used to know a banker who told me they always try to upsale you on their "services" for this reason.
Bank Of America Financial Center is a US Bank based in Clackamas, Oregon. Bank Of America Financial Center is located at 12028 SE Sunnyside Rd, Clackamas, OR 97015, USA.
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