3rd appt was supposed to be today. Staff incorrectly called me two days early as they had double-booked me - their mistake. 3min after appt time, I was 3 blocks from their office (traffic accident on road), and they called to say I was 7min late (was only 3), and when I told them how close I was, the staff person said reluctantly that they could still see me, but my treatment would be cut short. When I expressed frustration at that, the staff person was very condescending and not at all understanding. I come from a customer service background and don't treat customers like this. I asked why I should come if I'm not getting my full treatment. She only said they could reschedule me. Again ... just 3min after the hour. Unbelievable.
The one star is for Dr K for 18mo ago ... otherwise this would be zero stars. Learn some etiquette people or you will lose a lot more clients.
I am so happy to have found this place. I tried another Chiropractor in the area and was not a fan - so I used Yelp and came across Healthy LIving and thought I'd give it a try. I love how down to earth and friendly all of the staff are, the hours of operation are so great for busy working professionals, and I've even been able to schedule same day appointments via e-mail. I started chiropractic care and acupuncture and am so pleased with the results of each. I highly recommend Healthy Living, as long as you all don't take all of the after work hours appointment slots so that I can still get in!
So after all their internal blunders, ignoring half my ailments and reason for going, and then the rudeness by staff ... I kept on driving home and will find another chiro doc. There are plenty to choose from.
Great service, great staff. My pain was relieved in just a few weeks. All services were excellent Chiropractic both Dr. Katanah and Dr. Brandon were knowledgeable and very informative. Kelly was amazing with acupuncture help with my knee and lower back pain. Jayme was amazing with massage. If I could recommend a place for pain this is the place to go.
Dr. Katanah is awesome. Twice now I have had a rib out of place and she fixes me right up. I leave there 95% feeling better and by the next day the discomfort is completely gone. Highly recommend her! Her front desk staff is pretty friendly as well.
Solid experience every time and helpful staff. Ran late and they accommodated me to ensure I still got in despite the set back. Highly recommend Healthy Living Chiropractic.
Dr Katanah Grossman is fairly skilled at what she does. She diagnosed a should injury correctly 18mo ago and recommended a surgeon to fix it. Currently having hip and wrist issues. Had two appts ... the first was pretty good and I had stretches to work on - but she ignored my wrist. 2nd appt I was 5min late, and it felt like I was given the fast-food treatment. Ignored wrist on this one too. Both times they had a new iPad check-in, which didn't work both times and staff couldn't figure it out, thus they wasted more time.
Healthy Living Chiropractic And Wellness Center is a US Health facility based in Clackamas, Oregon. Healthy Living Chiropractic And Wellness Center is located at 10001 SE Sunnyside Rd, Clackamas, OR 97015, USA.
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