PS Our new fish is already so happy in his new big tank that, on day 3, he's already making"Happy Bubbles!"
Most of my experience here was in the fish section, in search of a betta fish. I first noticed that this PetCo location has a very impressive and extensive variety of Bettas to choose from. It was actually hard to choose. Upon finding a male Betta that was significantly cheaper than the rest, and then noticing that it had a note on its container that said "adopt me!" on it, I looked around for a nearby employee to inquire about the fish in this special, labeled container. I immediately located the employee who managed the fish section of the store. She told me that she takes care of all the fish and she knew that this particular Betta had been there a long time and he needed a home. I thought that was so sweet and instantly made me want to adopt him, and I did! Not only was I moved by this employee's attentiveness and compassion for the fish in her care, but also impressed by her strategy to find the "unnoticed" fish a home.
I went into look at the kittens that were there for the adoption events from the Pendleton Humane Society. I noticed several kittens had oozing bloody wounds from recent spaying and neutering. The kittens looked uncomfortable when held, most likely in pain. Several young children were allowed to hit and grab the kittens and no one intervened. When I asked to adopt one of the kittens, I was told to call a number on a plaque on the wall. I spoke to someone named Kim. She asked the standard questions but did not want to allow a kitten to be adopted to someone who works during the day because it would be alone. She had already asked if my landlord would allow more than one cat and I said no. She done tried to get me to adopt two kittens so they would have play mate. This was clearly in violation of my rental agreement but she did not seem to care. I have been a foster parent for many bottle baby kittens in the past. I have never seen this kind of mismanagement before. I hope that the owners of Petco will see this and stop supporting this shelter until they change.
This location is pretty nice. Always clean and the staff are always super friendly. Only negative thing is they aren't always in stock of my cat food (Natural Balance LID). Otherwise this is my regular store for shopping for my pets.
Overall, my trip to PetCo was a positive one. I appreciated the ramp inside the store that is made for carts, but also worked wonderfully for my stroller too. However I do wish there was a ramp allowing access from the parking lot to the entrance of the store, without having to walk alongside the cars that are zipping in and out of the Clackamas Promenade's parking lot.
Still though, my experience with the store itself was an overall positive one.
Great customer service and friendly staff. Helped me find what I needed.
I scheduled an appointment for my dog Whiskey. I was told to make sure I had his Rabies vaccine, which I did. Then we got there and were told that the rabies vaccine certificate wasn't good enough. That they needed something faxed to them on letter head. I offered to call my vet and have them fax a copy of all his vaccines. But that again wasn't good enough. Wilco, and Petsmart have both had no issues accepting his certificate. His trainer had no issue, and Clackamas County had no issue accepting it. When I called and scheduled the appointment I told them I had the certificate that it was a handwritten certificate and where it was from and it wasn't an issue. It didn't become an issue until I showed up with my very well behaved German Shepard because apparently Petco only wants to groom little dogs. I won't even shop at Petco again let alone recommend grooming.
Petco Animal Supplies is a US Store based in Clackamas, Oregon. Petco Animal Supplies is located at 9078 SE Sunnyside Rd, Clackamas, OR 97015, USA.
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